frequently asked questions

We strive to make doing your laundry and dry cleaning as simple as possible. But we know that you may still have some questions. Below are some frequently asked questions. Feel free to take a look. But if you still have a question that is not answered here, feel free to contact us. Remember, its about time….Your Time!

Your First Order!

Our laundry and dry cleaning process usually takes 1-2 business days. If you would like our express service, please let us know when setting up your order.
It happens automatically! Once your order is complete, you will see the discount applied to your bill.
Wash and press is a process reserved for men’s cotton button down shirts. These items are washed and a special machine is used to dry and press them, which allows for reduced costs vs. other shirts that need to be dry cleaned.

Dry Cleaning is the process of cleaning garments using a chemical solvent other than water. We recommend that you follow the care instructions of your garment. If the tag reads ‘dry clean only’, it should be processed accordingly.

Please note that some shirts are not eligible for Wash & Press and will be instead be Dry Cleaned - these include, but are not limited to, women’s shirts/blouses, very small shirts, special fabrics or designs, and certain types of buttons (eg, steel). Other items such as skirts, pants, sweaters and jackets, will always be dry cleaned and cannot be washed and pressed.

Yes, you sure can! Its your choice!
Make sure to take a look at the labels on your clothing. These will tell you if your garment needs to be dry cleaned or washed. If you are still unsure, give us a call.

Dry Cleaning

Although we would love to say yes, there are just some stains that will bond with the fabric and never come out. If we are not able to remove the stain, we will not charge you for the cleaning of the garment.

Wash, Tumble Dry & Fold

No, we do all of the weighing for you.
No, you sure don't! We do all of the separating for you!
Yes, you sure can!

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